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MetaShare Help - FAQ

    How do I add e-mails or e-mail attachments to MetaShare?

    Adding e-mails or e-mail attachments to MetaShare can be done using one of the following methods:

    Method 1 - Drag and drop the e-mails/attachments to MetaShare

    You can drag and drop e-mails and/or their attachments directly from Outlook to MetaShare, when using Microsoft Edge or Google Chrome as a browser:

    Thereafter MetaShare will ask you to fill in the e-mails/attachments metadata, the same way as when using the document upload function.

    Method 2 - Save the e-mails/attachments to a file folder and later upload them to MetaShare from there

    1. Select the e-mails that you wish to upload to MetaShare.
    2. Click on Outlook's or the e-mail's "File" tab and from there select the "Save As" or "Save Attachments" option:

    3. Select a suitable folder on your disk to store the e-mail/attachment. Our recommendation would be to save to the "Downloads" folder, as the e-mails/attachments will probably be deleted after they have been uploaded to MetaShare.
    4. Now you can upload the document from the Download folder to a MetaShare workspace, following these instructions.

    Method 3 - Use a third-party Outlook add-in to save your e-mails/attachments to MetaShare

    There are a few third-party Outlook add-ins that are able to save e-mails and their attachments to SharePoint and most of these also give the user the option to save e-mails to SharePoint even when sending e-mails. The list below is not a full list, just some that we have been working with in different projects:

    1. Harmon.ie
    2. Colligo Email Manager
    3. OnePlaceMail
    4. Mail2Share
    5. MacroView

    Note:

    Regardless of which method you use to upload your e-mails from Outlook to MetaShare, the document viewer that we use to display e-mails in MetaShare as well as in standard SharePoint, will not show any of an e-mail's attachments and therefore user's will not be able to open these attachments from the e-mail when it is opened in MetaShare/SharePoint. If you download the e-mails you will however see that the attachments are still available in the e-mail.